CatalogCare
Support
Last updated: 2026-06-11
CatalogCare is a self-serve app. Most questions are answered below. For anything else, email us and we’ll get back to you.
Contact
We provide product support for CatalogCare. We do not offer custom consulting or done-for-you catalog editing.
FAQ
How do I run a scan?
Open CatalogCare in your Shopify admin and click 'Run scan now' on the dashboard. The first scan covers up to your plan's product limit.
Which fixes are safe to automate?
Missing SEO titles, SEO descriptions derived from your existing description, and image alt text from product titles. These never change prices, inventory, or availability.
Does CatalogCare touch customer or order data?
No. It only uses read_products and write_products scopes and never accesses customers or orders.
How do I cancel?
Uninstall the app from your Shopify admin. Your stored data is deleted automatically.